Affordable Care Clinics @ Sand Lake Medical Walk in Clinic

The moment Dr.Karen left this clinic’s quality dropped immensely. I used to love this office for all of my needs but after going a few times their true colors showed. The office girls are vicious & wont even let you talk to your nurse after the fact for questions about your previous appointment without being forced to schedule another appointment. They do not care about their patients, they are just out to suck them dry by pushing them into more expensive option’s ironically enough when they are called “Affordable Care” in their name. Its not affordable when you have to schedule multiple appointments for one sickness just to get clarification on anything within your appointment. The person that helped me the first time showed up nearly 10 minutes late anyway so I didn’t even get the full appointment time. They would not even allow me to come in & forced me to do a virtual visit likely to drain me of my money as soon as possible. I am so disappointed because I thought I had finally found my clinic in Orlando, but I will never be returning here again.

If I could give 10 stars I would. Having anxiety is a hard thing to deal with. The wonderful staff at Sand lake medical takes your needs into consideration and makes your care plan a individual plan not like some that lump everyone in the same box. They are busy but the team works so well together that your wait isn't a issue. The staff is well trained on drawing blood so if you get nervous don't worry they are gentle. The prices are reasonable and the office is clean. What ever your need you will be in good hands.

. This place is HORRIBLE. I'm an asthmatic and have currently been out of a rescue inhaler for 2 weeks, having to run to a neighbor to use his Inhaler. They refuse to give me the ProAir which is what I need and refuse to cooperate with insurance on the script so I can get a second inhaler of the medication that doesn't work correctly. They need to be shut down and licenses revoked. Not to mention the several different lies on the matter Ive been told. Ive reported them to the Florida Medical board.

Staff was unhelpful. After diagnosing covid, refused to complete documentation required to provide to my employer, after telling me to send the required forms via email. When I asked to speak care provider I worked with they demanded I make another appointment and pay another co-pay if I want the documentation to be completed.

I had a great experience in this office the doctor was amazing and staff were kind. The wait was very minimal. The won a new patient.